We take data security very seriously. Health & Virtuals is 100% HIPAA compliant and SOC 2 Type II certified. Our assistants are strictly trained in US privacy laws, work on secure networks, and never download or store personal health information (PHI) on personal devices.

No. Because our assistants are trained at the Health & Institute, they already know how to use major systems like Epic, Athenahealth, and eClinicalWorks. They plug directly into your current setup on day one without any messy transitions.

Yes. Our assistants handle patient scheduling, insurance checks, and follow-up calls daily. They pass strict English communication filters at our institute, ensuring clear, professional, and empathetic conversations with your Florida patients.

We offer a 7-Day Replacement Guarantee. If your assigned assistant does not meet your expectations, our management team will find and deploy a fully trained replacement within 7 business days.

We do. We manage all recruiting, global payroll, local taxes, benefits, and administrative HR tasks. Your practice receives just one clear, simple monthly invoice from us.

While traditional hiring takes up to two months, our process is much faster. Once you fill out our interest form and we review your needs, we can match you with an institute-certified assistant in as little as 7 days.

A traditional medical staffing agency sources candidates and charges a placement fee, leaving training, payroll, and compliance with you. We recruit, train at our own Health & Institute, manage global payroll and benefits, and monitor performance — for a single monthly invoice. If the match is wrong, we replace them in 7 business days at no extra cost.