About the Role
Sales Development Representative
A Sales Development Representative (SDR) serves as the strategic engine for your sales pipeline, ensuring a consistent flow of qualified opportunities through structured outreach and professional engagement. SDRs manage outbound campaigns, conduct initial discovery calls, facilitate lead qualification, and act as the first point of professional contact for prospective clients. They handle multi-channel sales cadences, maintain accurate CRM data, and support revenue growth by bridging the gap between cold prospects and sales-ready opportunities.
The SDR ensures predictable and scalable revenue generation by maintaining disciplined follow-up, identifying client operational gaps, and driving follow-through on all engagement signals. This role requires exceptional persistence, structured execution, and a commitment to maintaining high-quality communication within a fast-paced, process-driven sales environment.
Skills & Competencies
Qualifications & Requirements
- Bachelor’s degree in Business, Marketing, or a related field preferred.
- Proven experience in B2B lead generation, outbound prospecting, or sales support roles.
- Demonstrated expertise in managing sales cadences and multi-touch outreach sequences.
- Technical proficiency with CRM platforms (e.g., Salesforce, HubSpot) and prospecting tools.
Skills Required
- Exceptional verbal and written communication with the ability to articulate value clearly.
- High level of discipline and consistency in managing high-volume outreach.
- Strong lead qualification logic with an ability to assess prospect fit and business readiness.
- Resilience and task management skills to handle follow-ups and pipeline tracking effectively.
Sales Development Representative
Key Responsibilities
- Execute structured multi-channel outbound campaigns across email, LinkedIn, and phone channels.
- Identify and target key decision-makers within Ideal Customer Profiles (ICPs) using data-driven tools.
- Conduct initial discovery conversations to understand prospect business needs and operational gaps.
- Qualify inbound leads and outbound prospects based on predefined fit, need, and timing criteria.
- Route qualified opportunities to Account Executives with comprehensive notes and context for handoff.
- Follow multi-touch outreach sequences with strict adherence to defined sales cadences and timing.
- Log all communication, outreach activities, and outcomes accurately within the CRM system.
- Maintain a clean and visible pipeline by updating lead statuses and progression stages promptly
- Collaborate with sales and marketing teams to refine messaging and optimize outreach frameworks.
- Monitor engagement signals to adjust outreach strategies and improve conversion rates.
Why Choose Health & Virtuals?
Elite Talent
Only the top 2% of applicants are selected and rigorously trained.
Comprehensive Training
All professionals undergo our American-Certified Academy
program covering U.S. healthcare documentation, coding, and compliance.
Risk-Free Hiring
Experience a 1-week trial before final onboarding.
End-to-End Support
We manage onboarding, scheduling, performance, and quality
control—so your team stays focused on care.
Scalable Workforce
Expand or scale down your team anytime as your practice
grows.
Global Expertise, Local Standards
All our professionals align with U.S. healthcare protocols,
ensuring seamless integration into your clinical workflow.
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